In Germany, Deutsche Telekom is the sovereign market leader, both in terms of fixed-network and mobile revenues. It inspires its customers with excellent network quality as well as a broad product portfolio and excellent service. More than five million customers have already opted for the convergent product MagentaEINS, the combination of fixed network and mobile communications.
Deutsche Telekom wants to make its contribution to ensuring that every household and every company in Germany can have a fiber-optic connection by 2030. To this end, we are expanding more than any other telecommunications company in Germany. Every day.
The main arteries of the Telekom network have long been made of fiber optics. With more than 700,000 kilometers, it is the largest network of its kind in Europe. More than six million households in Germany can now book a gigabit-capable connection in Deutsche Telekom's network. 36 million households can book a tariff with up to 100 megabits per second (Mbit/s) or more in the Telekom network. Over 29 million households can even receive a tariff with up to 250 Mbit/s or more. Since the beginning of 2023, more than one million households have benefited from Deutsche Telekom's expansion.
New standards in mobile communications
Deutsche Telekom is also ahead in mobile communications and offers its customers outstanding network quality. This is reflected in numerous victories in various network tests. As part of our massive expansion activities, 5G will become the new standard in the mobile network. We already supply more than 95 percent of households in Germany with 5G in our network. Household coverage with LTE is more than 99 percent nationwide.
Our achievements are recognized
Renowned expert tests and reader surveys take place throughout the year, which we have repeatedly won confidently, including Fokus Money, CHIP, Computer Bild and connect.
MagentaTV bundles classic television, media and video libraries as well as streaming services and exclusive content on one platform. There are up to 300 TV channels and more than 100 HD channels to choose from. In addition, functions such as timeshift, restart and 7-day replay offer unparalleled convenience. MagentaTV can be booked throughout Germany regardless of the Internet connection and can be used via Deutsche Telekom receivers as well as smart TVs, streaming sticks, smartphones and tablets (for more information, see www.magentatv.de).
Sales & Service
We have bundled our sales and service business so that we can solve customer concerns even faster and in many cases even in the first contact. With a high level of professionalism and a great deal of empathy, around 30,000 colleagues in 14 regional centers, in 1,000 Telekom and partner shops as well as in the field take care of the concerns of our private and business customers. Our customer service is TÜV-tested and has received many awards. We also received the renowned Iconic Award for our innovative shop design.
