Special Customer Service

How to reach us

In Germany we offer customer support in our Telekom shops or via online and telephone hotline. Our Think Tank is open for your ideas to develop and improve Telekom products, services and processes.

Think Tank

Think Tank

We want to know your suggestions and ideas! (German)

Contact

Contact us

What can we do for you? (German)

Products

Products

Get to know our products. Click here to go directly to the online shop. (German)

How we turn customers into fans

Whether at the hotline, at the Telekom shop or on site - our service team finds the right solution for every customer. Choose a topic and get information about service offers, innovations and our team.

FAQShare

Cookies and similar technologies

We use cookies and similar technologies on our website to save, read out and process information on your device. In doing so, we enhance your experience, analyze site traffic, and show you content and ads that interest you. User profiles are created across websites and devices for this purpose. Our partners use these technologies as well.


By selecting “Only Required”, you only accept cookies that make our website function properly. “Accept All” means that you allow access to information on your device and the use of all cookies for analytics and marketing purposes by Deutsche Telekom AG and our partners. Your data might then be transferred to countries outside the European Union where we cannot ensure the same level of data protection as in the EU (see Art. 49 (1) a GDPR). Under “Settings”, you can specify everything in detail and change your consent at any time.


Find more information in the Privacy Policy and Partner List.