Internet Dialogue

The Internet Dialogue gives you the following options:

Registration for email delivery: in future you will no longer receive the invitation to the shareholders’ meeting by post, thereby making an active contribution to protecting the environment.
Change your address in the shareholders’ register by yourself (please make sure to inform your depositary bank of any changes!).
The Internet Dialogue allows you to order admission tickets ahead of the shareholders' meeting and print them out yourself or send them to your smartphone. You also have the option to grant authorization and, where necessary, issue voting instructions via the Internet Dialogue.

Click here to log in to the Internet Dialog. You will be redirected to the website of ADEUS Aktienregister-Service-GmbH, which manages the share register of Deutsche Telekom AG. There you will also find the terms of use and the privacy policy for the Internet Dialog.

Frequently asked questions

Do you have the documents for the shareholders’ meeting on hand? If yes, you can find your shareholder identification number and your initial personal password under. ‘Explanations on registration and exercising voting rights’.

If you do not have the documents on hand, please contact our the agm-hotline on +49 228 181-55770 or send us an email to hv-service@telekom.de.

We wil send you a new password by email if you have already registered for email distribution. In order to get a new password, please follow the directions below::

Click on 'Password' on the internet dialogue starting page (www.telekom.com/hv-service).
After entering your shareholder identification number and your registered email address, you will be asked to answer your security question which you have chosen during registration for the electronic document distribution.
After answering the security question correctly, you will be sent a new online password via email.

In case you have not registered yourself for the electronic document distribution yet, please contact the agm-hotline under +49 228 181-55770 or send an email to hv-service@telekom.de.

The Internet Dialogue can be used with current browsers such as Edge, Chrome, Firefox, and Safari.

JavaScript and cookies should be activated. In principle, however, it is possible to use the Internet Dialogue without JavaScript.

A version of Acrobat Reader should also be installed on the device to display the stored documents.

Security and encryption

Is the transmission of my personal data secure?
Your connection to the server used for the shareholders' meeting services offered by Deutsche Telekom is established via SSL (Secure Socket Layer) with 128-bit encryption. I.e. personal data such as passwords and so on cannot be viewed by any third party over the Internet during the session.

How safe is it to receive shareholders' meeting documents by e-mail?
E-mails sent on the Internet are normally not encrypted. We cannot guarantee security on the general Internet here. However, the shareholders' meeting invitation sent by e-mail do not contain any personal data. You can, of course, opt to have your shareholders' meeting invitations sent by encrypted e-mail. We will then require your public PGP certificate, which you can make available to us at http://www.telekom.com/hv-service

What is SSL?
SSL stands for Secure Socket Layer and is an extension to standard information transmission over the Internet. The function of this extension involves the exchange of an encryption logarithm and a session key between the Internet server and your own computer prior to transmission of the actual data. Only when this has taken place is the application data itself transmitted. It is encrypted in compliance with the previously "agreed" procedure and is therefore protected from access by third parties. Whenever a site is visited whose URL (Uniform Resource Locator) begins with https:// instead of the usual http://, it is potentially a secure site. Normally, SSL is transparent for the user. The first time a secure site is used by a web server, browser and server negotiate the requested or possible encryption. The defined encryption is used again for the following sites that are requested.

How does SSL work?
SSL uses certificates for authentication. Central offices in charge of the commercial operation of certification services manage the so-called root certificates that can be recognized by the browser (the key for recognizing these certificates is provided for the browser by the manufacturer). These certification offices grant temporary subcertificates to website operators confirming the authenticity of the services they offer. From a technical point of view, subcertificates are granted in accordance with the public key procedure. The encryption is initiated by the browser. It generates a session key that is sent to the server with the key that belongs to the certificate. This server, in turn, divides the key into a server key and a client key, sends the client key back to the browser and from then on encrypts the data with the server key in the exact same way as the browser does with the client key.

How can I check encryption strength?
To check the encryption strength of the link to the Internet Dialogue, please click on the lock symbol in the address or status bar in your browser.

Do you have any questions about the AGM or the Internet Dialogue? Write an email to hv-service@telekom.de or call the agm-hotline on + 49 228 181 55770 (Monday to Friday (except on public holidays) from 8:00 a.m. to 6:00 p.m.).